Qone8 Free Removal Guide

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Qone8, as you probably know, is a serious malware currently attacking many browsers. Right now it hijacks the homepage of your browser and makes it start with start.qone8.com, or simply qone8.com. The search queries of users are usually redirected through searches.qone8.com or searches.safehomepage.com, or some other pseudo search engine. Some users mistakenly name this hijacker as qones or qones8, but this does’t really matter how they name it – the problem of browser hijacked with this virus is a universal one. Following this tutorial will help you to get rid of qone8 virus for free.

Start.qone8.com screen shot
Start.qone8.com browser hijacker

There was a time when qone8 was extremely active. This was in 2013, whereas during several past month this malware was replaced by some other hijackers. Right now it seems that hackers who stand behind qone8 trojan have decided to resurrect it, giving it a second chance to attack as many browsers as possible. So, at this very present moment qone8 is gaining more and more “fame” as a very annoying, nasty and truly malicious trojan horse attacking many browsers.

As we’ve said above, the problem with browsers attacked by qone8 virus infection is a universal one. We’ve been receiving many queries from users in many countries, who had their browsers infected with this junkware. This is mainly the problem for browsers like Google Chrome, Internet Explorer and Mozilla Firefox, even though other browsers aren’t an exception.

Qone8 trojan acts differently depending on its version and depending on the name of the Windows operating system installed on your PC. If you have Windows XP, then it might be not as severe as if you have Windows 7 or 8.1. Very often, when qone8 attacks computers with Windows 7, 8 or 8.1., this hijackers installs several additional programs,which prevent you from removing qone8 easily. These could be the programs with the following names:

  • Quick Start
  • SupTab
  • wpm17.8.0.3442
  • wpm18.8.0.169
  • wpm18.8.0.212
  • wpm17.8.0.3393
  • IePluginService12.27.0.3326
  • wprotectmanager.exe

So, first of all, when you see qone8 malware on your PC as a part of your browser, you might try to uninstall these programs from the Control Panel of your computer. Go to the section where you can easily add or remove programs, and try to uninstall the programs as listed above in a regular manner. However, this might not be enough to fix the problem and get rid of qone8 malware.

The presence of qone8 on your PC is not only annoying but also very dangerous. First of all, this browser hijacker consumes a lot of system resources from your browser and makes it function extremely slow. Generally the homepage of your browser hijacked by qone8 is full of annoying ads, whereas the search results redirected through this hijacker are also full of annoying ads and sponsored links. Clicking them is very dangerous. These ads are misleading and may infect your PC with even more serious viruses and malwares. For complete and free qone8 virus removal we recommend you to follow the tutorial below.


Anti-malware tool necessary to simplify qone8 hijack free removal

Download GridinSoft Trojan Killer

Note that GridinSoft Trojan Killer is a shareware application. Its free 15-day trial is limited only to removal of 2 infections detected by it during scan. However, Trojan Killer has a free built-in module that helps you reset your browser after the attack of browser hijackers like qone8. This free module helps you reset browsers like Internet Explorer, Google Chrome, Mozilla Firefox and Opera. If Trojan Killer has detected more than 2 threats on your computer and you would like to remove them for free, please let us know.

Similar removal video that explains removal of qone8 hijacker automatically with the help of Trojan Killer:

Download Combo Cleaner

Qone8 step-by-step removal instructions.

Step 1. Uninstalling programs related to qone8 hijack from the Control Panel of your computer (from the list above).

Instructions for Windows XP, Vista and 7 operating systems:

  • Make sure that all your browsers infected with qone8 hijack are shut down (closed).
  • Click “Start” and go to the “Control Panel“:
  • Start Control Panel in Windows

  • In Windows XP click “Add or remove programs“:
  • Add or remove programs in Windows XP

  • In Windows Vista and 7 click “Uninstall a program“:
  • Uninstall a program in Windows Vista and 7

  • Uninstall programs related to qone8 trojan from your PC (see the list above). To do it, in Windows XP click “Remove” button related to it. In Windows Vista and 7 right-click any suspicious adware program with the PC mouse and click “Uninstall / Change“.

Instructions for Windows 8 operating system:

  • Move the PC mouse towards the top right hot corner of Windows 8 screen, click “Search“:
  • Windows 8 search

  • Type “Uninstall a program“, then click “Settings“:
  • Uninstall a program in Windows 8

  • In the left menu that has come up select “Uninstall a program“:
  • Uninstall a program in Win 8

  • Uninstall related unwanted programs. To do it, in Windows 8 right-click the unwanted program with the PC mouse and click “Uninstall / Change“.

Step 2. Scanning your computer with a powerful anti-malware tool and resetting your browsers with its help.

  • Download GridinSoft Trojan Killer through the download button below.
  • Download GridinSoft Trojan Killer
  • Install the program and scan your computer with it.
  • At the end of scan click “Apply” to remove all infections associated with this browser hijacker.
  • Important! It is also necessary that you reset your browsers with GridinSoft Trojan Killer after Qone8 virus removal. Shut down all your available browsers now.
  • In GridinSoft Trojan Killer click “Tools” tab and select “Reset browser settings“:
  • Reset Chrome, Mozilla Firefox, Internet Explorer and Opera browsers

  • Select which particular browsers you want to be reset and choose the reset options:
  • How to reset browser

  • Click “Reset browser settings” button.
  • You will receive the confirmation windows about browser settings reset successfully.
  • Reboot your PC now.

Step 3. Repairing the Desktop shortcuts and Start menu objects related to your browser infected by this browser hijacker.

This browser hijacker also sets up its attribute to the Desktop icons and possibly some Start menu items of your browsers attacked by it. In order to fix this issue you need to right-click the Desktop icons and Start menu items related to your browsers attacked by this browser hijacker. Click “Properties” and check their destination path in the “Target” section of the shortcut tab. Make sure there’s nothing related to vi-view.com in this destination path. If you see the website of this hijacker set there by default, remove it completely and leave only the clear destination path that leads to the executable of your browser.

Milestones to fix the Desktop shortcuts and Quick Launch and Stat menu items of your browser affected by Vi View hijack:

  • Right-click the Desktop icons, Quick Launch or Start Menu items or your infected browser, click “Properties“:
  • How to fix Desktop shortcut of hijacked browser
    How to fix Quick Launch shortcut of hijacked browser

  • In the window that comes up click the “Shortcut” tab. Make sure that the target to your browser doesn’t have any “tails” that could lead to Vi View hijack. If you see any website related to Vi-View, remove it. These are most common targets to all major browsers (if their installation path was initially set by default):
  • “C:\Program Files\Internet Explorer\iexplore.exe”for Internet Explorer
    “C:\Program Files\Mozilla Firefox\firefox.exe”for Mozilla Firefox
    “C:\Program Files\Google\Chrome\Application\chrome.exe”for Google Chrome
    “C:\Program Files\Opera\launcher.exe”for Opera

  • After you remove all junk data from the Desktop shortcuts, Quick Launch and Start menu items of your browser affected by Vi-View hijack, click “Apply” and “OK” to apply all introduced amendments made by you in an attempt to fix your browser:
  • How to fix the shortcut of hijacked browser

Example of fixing the Desktop shortcuts and Start menu items related to your browser infected by this hijacker (YouTube video guide that is applicable for fixing all infected browsers):

Step 4. Additional removal instructions for Mozilla Firefox browser (if the above-said steps proved to be unsuccessful).

  • Open Mozilla Firefox browser.
  • Type “about:config” in the address bar and press “Enter” on your keyboard.
  • Click “I’ll be careful, I promise!” button.
  • about:config command in Mozilla Firefox

  • This will open the Settings page of your Mozilla Firefox browser.
  • Type “Keyword.url” in the search box, then right-click and reset it.
  • Type “browser.search.defaultengine” in the search box, then right-click and reset it.
  • browser.search.defaultengine

  • Type “browser.search.selectedengine” in the search box, then right-click and reset it.
  • Search for “browser.newtab.url“. Right-click and reset it. This is a very important step that will prevent the search page of this hijacker from opening in each new tab of your Firefox browser.
  • browser.newtab.url

Additional video instructions to reset Google Chrome browser using the built-in feature of Google Chrome browser: